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Refund Policy
Cancellation & Refund Policy
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Customers may cancel their subscription with 30 days’ written notice.
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Partial-month refunds are not provided once service has started.
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If service is disrupted due to weather, holidays, or circumstances outside of OVT’s control, service will resume on the next scheduled pickup day (no refunds for delays).
Billing & Subscription Policy
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Services are billed monthly or quarterly in advance on a recurring basis.
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Payment is required to confirm your subscription.
Prices are subject to change with at least 30 days’ notice.
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